Frequently Asked Employment & Salary Verification Questions
To help answer your questions about employment verification and salary verifications, we have compiled our Employment & Salary Verification FAQ.
1. What types of services does QuickConfirm offer?
QuickConfirm offers three distinct types of services for three distinct types of visitors, and employment verifications work a bit differently for each:
- VERIFIERS who want to verify someone's employment and salary information. A verifier refers to any organization, such as a bank, lending institution, social service agency, or a prospective employer, that seeks to verify the employment or income of an individual who has worked or is currently working for a company that is a registered member of our network.
- EMPLOYEES: You are a current or former employee of a QuickConfirm client. Using QuickConfirm allows you to view your personal information or authorize an employment or salary verification for a third-party verifier. As an employee, you have complete control over who can see your information. You can also opt out of the service by freezing your account. To grant access, you can unfreeze your account. Both actions occur instantaneously. If you need assistance, contact us at support@quickconfirm.com or 1-888-505-6745 option 3.
- EMPLOYERS looking to automate and reduce the time devoted to processing and answering employment and salary requests. Included with each employer’s account are a set of reports that provide insights into their employees’ use of the service.
2. How much does QuickConfirm cost?
There is no charge for employers to join our network. Likewise, there is no charge for employees who work for companies of these employers to release their information. Verifiers are charged for verifications based on the type of account they establish.
3. What information must a verifier have in order to verify employment and salary for an employee?
To access employment or salary information, the verifier must provide the employee's company code, Social Insurance Number, and the authorization number provided by the employee. Without this information, no third party can obtain employee details.
For security purposes, employees must log into QuickConfirm to create a unique employment or salary authorization number, which allows third parties to access information. Employees can log into the system to view the status of their authorized employment or salary verifications. They have unlimited access to their information and incur no fees for this access.
It is the employee's responsibility to provide the verifier with an authorization number, enabling the verifier to access their employment or salary information. Creating this number is a simple process. Employees can view a how-to video which is found on the employee portal.
4. How secure is QuickConfirm?
The security of your personal information is of paramount importance. QuickConfirm maintains strict standards to prevent unauthorized access. Take a look at the security features for QuickConfirm.
5. What are the minimum requirements for running the QuickConfirm application?
The minimum requirements for running QuickConfirm are as follows.
- A JavaScript enabled browser.
- Microsoft Internet Edge, version 5 or higher, Chrome, Firefox 2.0 or higher Netscape, version 6.2 or higher, and Safari.
- Internet Access through a cable modem or network connection.
- This site does not use cookies to collect personal information. However, for verifiers using credit card please note that QuickConfirm uses Authorize.Net and a cookie-enabled browser is required.
- As an added security measure, QuickConfirm does not save credit card information. There are three easy-to-use payment options to facilitate the payment process. These options are detailed on the Verifier Create an Account page
6. What regulations is QC compliant with?
This is one of our most frequently asked questions regarding employment verification and legal matters. We are compliant with Canada’s Personal Information Protection and Electronic Documents (PIPEDA), as well as the applicable provincial privacy acts.
We are also fully PCI compliant.
7. What questions can you answer for employment verification?
If you are an employer, your industry likely has guidelines on how to respond to verification requests. Generally, an employer can safely release information about an employee’s name, job title, and dates of employment. Sometimes, verification of employment questions requests past performance reviews, but this can be treacherous legal ground. Answers to such questions are not provided through QuickConfirm. Employers must notify their employees of their intention to use a verification service and inform them that they have the option to opt out. This responsibility is shared with QuickConfirm. Our service provides employees with the ability to opt out.
QuickConfirm provides an easy and instant way for any employee to opt out so that verifications cannot be completed for them. Should an employee wish to grant access to the information, they can do so instantly by unfreezing their account.
At QuickConfirm, our employment verification services help ensure that both verifiers and employers comply with applicable laws and regulations.
8. How do I contact QuickConfirm?
For Support
Phone: 1 888 505 6745 for customer service, option 3.
Fax: 1 877 274 9678
Email: Support@QuickConfirm.com